Returns Policy

Refund Policy - Odd Fashion

At ODD INTERNATIONAL LLP , we strive to ensure your satisfaction with every purchase. If you are not fully satisfied with your order, you may return eligible items by following the guidelines below.

1. Eligibility for Returns

You may return items if they meet the following conditions:

• Timeframe: Returns must be initiated within 10 days of receiving the order.
• Condition: The item must be:
• Unused, unworn, and unwashed.
• In its original packaging with all tags attached.
• Proof of Purchase: A valid order number or receipt is required.
• Exchanges Only: ODD INTERNATIONAL LLP does not offer direct refunds for returns. Instead, you will receive store credit or an exchange.

2. Non-Returnable Items

Certain items cannot be returned, including:

• Final sale items or clearance products.
• Customized or personalized items.
• Items without original tags or packaging.
• Damaged or used items (unless they arrived faulty).

3. Return Process

To return an item, follow these steps:

1. Initiate a Return:
• Contact our support team at https://oddfashion.in or visit theReturns section on our website.
2. Prepare the Package:
• Place the item in its original packaging with all tags attached.
• Include the order number or receipt in the package.
3. Shipping the Return
• You will receive the return address and shipping instructions via email.
• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

4. Exchange or Store Credit

• Exchanges: Once we receive and inspect your return, you can select a replacement item of the same or lesser value.
• Store Credit: If you prefer, we can issue a store credit equal to the value of the returned item, which you can use on future purchases.
• No Cash Refunds: We do not offer cash refunds for returns.

5. Condition of Returned Items

Returned items must be in resalable condition:

• No signs of wear or damage.
• Original packaging and tags intact.
• No stains, odors, or alterations.
• Items failing to meet these conditions will not be eligible for exchange or store credit.

6. Defective or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within 5 days of delivery:

• Email: info@oddfashion.in
• Provide:
• Order number
• Photos of the item showing the defect or error
• We will arrange for a replacement or issue store credit, including the return shipping costs.

7. Return Timeline

• Processing Time: Returns are typically processed within 10 business days after you receive the item.
• Exchange or Store Credit: Once approved, your exchange will be shipped or store credit issued.

8. Contact Us

If you have any questions or need assistance with returns, feel free to contact us: