Refund Policy

Refund Policy - Odd Fashion

At ODD INTERNATIONAL LLP , we are committed to providing a smooth and fair refund process. The eligibility and amount of your refund will depend on the reason for the return and the condition of the product. Below are the refund categories, conditions, and processes.

1. Full Refund

A full refund includes the original order amount (product cost + shipping, if applicable) and return shipping costs. You may be eligible for a full refund in the following cases :

• Wrong item received : If you received an item different from what you ordered.
• Damaged or defective items : If the product arrives damaged, defective, or does not function as intended.

  (Note : If the defect is caused by the customer, the return request will be denied.)

• Item not as described : If the product does not match the description or photos provided on thehttps://oddfashion.in .

2. Partial Refund

In some cases, a partial refund may be granted. The amount will depend on the circumstances of the return, and deductions may apply. This includes:

• Partial returns : If you choose to return only some items from your order.
• Agreed partial refunds : IfODD INTERNATIONAL LLP and the customer agree on a partial refund due to minor issues (e.g., small scratches or slight imperfections).
• Seller consent : If the customer requests a partial refund and ODD INTERNATIONAL LLP agrees.

3. Standard Return (Excluding Shipping Costs)

For certain returns, the refund amount will be theoriginal order value minus shipping costs.

• If shipping was free, no deduction will be made.
• Applies to:
• Change of mind : If you decide you no longer want an item or ordered it by mistake, the original shipping costs will be deducted from your refund (if applicable).

4. Rejection of Return

Some refund requests may be denied in the following cases:

• False claims : If the return request is based on false claims or misrepresentation.
• Change of mind after exchange request : If you initially request an exchange but later request a refund, the refund may be rejected.
• Buyer-induced damage : If the returned item is damaged due to misuse by the customer.

5. Refund Process

• Returns : Once your returned product is received and inspected, your refund will be processed within5 business days .
• Order cancellation : If the order is canceled before shipping, the refund will be processed within5 business days .

6. Refund Timeline

Refunds will typically appear in your account within 5 business days after they have been processed.

• The exact timeline may vary depending on yourpayment method and your bank's processing time.

7. Payment Methods for Refunds

ODD INTERNATIONAL LLP . processes refunds using the same payment method used for the original purchase :

• Credit/Debit Card Payments: The refund will be credited to the same card used for the purchase.
• Bank Transfer: If you paid via bank transfer, the refund will be issued to the same bank account.
• Other payment methods: For alternative payment methods, the refund will be processed via the same method or an alternative solution will be offered.

8. Contact Us

If you have any questions or need assistance with refunds, feel free to contact our support team: